Privacy Policy

Effective November 8, 2026

This policy explains how Moonrock ATX handles information collected through moonrockatx.com. Questions or privacy requests: Themoonrocksllc@gmail.com or 512-537-8154.

Information we collect

The quote form collects your first name, phone number, ZIP code, selected square footage, coating system, add-ons, digital blend and chip-size selections, displayed estimate, and whether you consented to calls and texts. We record a request ID, submission time, source and the version of the contact-consent notice. Please do not submit payment details, passwords, medical information or other sensitive information.

Our server uses your IP address temporarily for rate limiting. Hosting and network providers may process technical logs such as IP addresses, request times, paths and browser details to operate and protect the website.

How we use information

We use requests to prepare and follow up on estimates, arrange measures when authorized, provide requested services, keep business records, prevent abuse and comply with applicable law. Submitting a request does not book an appointment. We do not use this form to sell your contact information or enroll you in unrelated marketing.

Storage and service providers

• Railway: our website saves quote requests in a server-side file on a persistent Railway volume at /data. Email notification outcomes are logged separately there. A redeployment does not intentionally delete these records.
• FormSubmit: after saving a request, our server sends the form fields and consent record to FormSubmit as a form-to-email processing service, for delivery to Themoonrocksllc@gmail.com. This includes your contact details and estimate selections. FormSubmit may process and retain submissions under its own policies. Email delivery can fail or require activation. See FormSubmit privacy terms.
• Gmail: notified requests are stored in our Gmail inbox and processed by Google as our email provider.
• Cloudflare: our domain and network services may process technical information to route and protect traffic.
• Google Fonts: the homepage requests font files from Google. Your browser may send Google technical information such as your IP address and request headers.

Providers may process information outside your state or country. We may disclose records when reasonably necessary to comply with law, protect rights or fulfill services you request. We restrict access to business records; no internet transmission or storage method is guaranteed secure. The lead viewer is not public and requires configured authentication.

Calls and texts are optional

The unchecked consent box is optional. If selected, it records your agreement to calls and texts from Moonrock ATX at 512-537-8154 about your quote or service request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact us by phone or email. Consent is not a condition of purchase. If you leave it unchecked, you can call us to arrange service without opting in. We still save the request and send an internal email notification.

Retention and your choices

We retain requests and related emails while reasonably needed for estimates, services, business records and legal obligations. Copies may exist in provider systems or backups. Contact us to request access, correction or deletion, or to withdraw contact consent. We may need to verify your request and retain information where legally required. You may have additional rights under applicable law. We do not promise automatic deletion or a fixed retention period that our systems do not implement.

Cookies, children and accessibility

We have not added advertising trackers or analytics cookies to this website. Infrastructure providers may use technical safeguards under their own policies. Browser privacy controls may limit external requests. This site is intended for adults seeking property services, not children under 13. Contact us if a child submitted information. If a form or page is inaccessible, call 512-537-8154 or email us for assistance.

Updates

We may update this policy as our services change. The effective date above identifies the current version.